The Checklist Manifesto: How to Get Things Right Donald Black ” — San Francisco Chronicle

” — San Francisco Chronicle “A special and revealing work

Readers looking to learn from Toyota's lean systems will be provided with the inside knowledge they need to

and a sixty-year civil war that continues today and is the longest-running war anywhere in the world

and casual cruelty but also camaraderie

and yet its leaders have continued to be haunted by the past

The Checklist Manifesto: How to Get Things Right Donald Black ” — San Francisco ChronicleA "New York Times" Bestseller. In his latest bestseller, Atul Gawande shows what the simple idea of the checklist reveals about the complexity of our lives and how we can deal with it. The modern world has given us stupendous know how. Yet avoidable failures continue to plague us in health care, government, the law, the financial industry in almost every realm of organized activity. And the reason is simple: the volume and complexity of knowledge