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Why Service Stinks-- And Exactly What to Do About It! Billy Tan rivers and jungles
Why Service Stinks-- And Exactly What to Do About It! Billy Tan rivers and jungles
Why Service Stinks-- And Exactly What to Do About It! Billy Tan rivers and jungles
Why Service Stinks-- And Exactly What to Do About It! Billy Tan rivers and jungles
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Why Service Stinks-- And Exactly What to Do About It! Billy Tan rivers and jungles

SKU 44144832239
4.2
Description

rivers and jungles

A plan to control the greatest river in the world

Now only 12 remain

and build momentum for a lifetime of success

classic style illustrations from Anna Currey

Why Service Stinks-- And Exactly What to Do About It! Billy Tan rivers and junglesPacked with carefully validated research and engaging examples of best and worst practices, Why Service Stinks is a one stop customer service guidebook. Managers and service providers will learn how to upgrade their overall service attitude and standard practices. Author, T. Scott Gross profiles superb server customer relationships to teach model approaches and shares some unforgettable stories of dreadful service to point out how these situations

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