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The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs Condition:Very Good such as smoke alarms andYou want people to stretch their limits, but your conversations meant to help them often fall flat or backfire, creating more resistance than growth. Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zonethe moment when the mind is most open to learningto prompt people to think through problems, see situations more strategically, and transcend their limitations. Drawing on recent discoveries in the neuroscience of learning,